VVCS Eligibility at a Glance

The Veterans and Veterans Families Counselling Service (VVCS) provides free and confidential, nation-wide counselling and support for war and service-related mental health conditions, such as posttraumatic stress disorder, anxiety, depression, sleep disturbance and anger. Support is also available for relationship and family matters that can arise due to the unique nature of military service.

Military-aware mental health counselling and support is available to:

  • All current and former members of the Australian Defence Force (ADF), who have at least one day continuous full time service (CFTS), which gives eligibility for non-liability health care.
  • ADF Reservists who do not have CFTS, but who have served in domestic or international disaster relief operations.
  • Those with a DVA Health Card - for Specific Conditions (White) for specified mental health conditions – which can be obtained via non-liability health care or an accepted compensation claim.
  • Those with a DVA Health Card - for All Conditions (Gold).
  • The partner and children (any age) of members listed above.
  • The ex-partner of members listed above within five years of separation or while co-parenting a child under 18 years of age with a member listed above.
  • The partners, children (any age), siblings and parents of ADF members killed in service-related incidents.
  • Family members of current and former ADF members who die by suicide or reported suicide.
  • ADF War Widow[er]s
  • Defence Force Abuse Taskforce (DART) complainants and their families.
  • Participants in the Veterans’ Vocational Rehabilitation Scheme.
  • Certain United Nations and Australian police approved peacekeepers.
  • Participants in the Study of Health Outcomes in Aircraft Maintenance Personnel scheme.
  • Current serving members who are referred to VVCS by the Australian Defence Force under an Agreement for Services.

To confirm your eligibility please call VVCS on 1800 011 046.

Note: Eligibility provides access to services only within the limits of VVCS core business. Where a person’s clinical needs are outside VVCS core business or the clinical skill base in any location it may be necessary to refer to other specialist mental health services such as: specialist trauma recovery programmes, hospital psychiatric services, Drug and Alcohol services, Child & Adolescent Mental Health Services (CAMHS) etc.